VoiceSmart & Call Logger

The VoiceSmart Business Phone System supports advanced  call logging applications.  The call logging software applications provide live, up-to-minute call statistics, ideal for call centre operations.

The call logging application runs as a Windows Service and all of its functions, configuration, and call reports are accessible through a standard web browser, such as Microsoft Internet Explorer, Mozilla Firefox, and Apple's Safari.

Please contact Eupac advisors for details.

Detailed Call Statistics: Each team member's call statistics and rankings can be displayed for training and monitoring purposes.

Overall Call Statistics: live, up-to-minute statistics can be displayed for easy monitoring of overall call centre operations.