Our CRM Services

Eupac offers a wide range of services for the full life cycle of a CRM solution. Our services can be provided on an ad-hoc hourly basis (billed on our standard hourly rate) or on a package basis (including services for fixed hours at a discount hourly rate). Please contact Eupac advisors for more details.

Consulting Services

CRM strategy development
TCO/ROI analysis
Business process analysis and CRM requirement analysis

Implementation Services

Installation/configuration
Data conversion/data cleansing
Data importing
Customisations (modules, reports and interfaces)
New Module developments
Advice
Standard user and administrator training

Eupac provides several levels of implementation packages, ranging from Quick Start package (1 day) to Comprehensive package (7 days). Please contact Eupac advisors for further details.

Support Services

Troubleshooting
Upgrade
Maintenance

Eupac provides several support packages with a range of support levels. Please contact Eupac for details.

Customisation/Development Services

Customisation
Building new modules

Training Services

User Training
Administrator Training

Eupac provides both on-site and online training for your Sugar CRM system.