VoiceSmart Business Phone System comes with a wide array of features.
- Make calls via traditional PSTN lines or broadband
- Easy call forwarding, call pickup, hunt groups, music on hold, Do Not Disturb
- Call queue management (multiple calls in a queue with repeated greetings before an agent is available)
- Free calls between branch offices or with remote workers using broadband
- No expensive hardware required. Use a PC/server and an ISDN card to connect to PSTN.
- Microsoft Windows based, easy to install and configure.
- No additional cabling required, as VoiceSmart IP telephony system uses your existing IT network and LAN infrastructure.
- Work remotely from almost anywhere around the world. All you need is a broadband connection and there are no extra costs associated for remote users.
- Make conference calls at a click
- Meeting room/conference bridge available
- Receive voicemail messages via email
- Program a multilevel automatic attendant
- Full features soft phones and operator console, able to check status of all extensions.
- Instant messaging
- Easy call recordings
- SMS text messaging
- Call park and interception
- Intercom/Broadcasting
- Shared phonebook
- Detailed call logs
- Call your contacts using Microsoft Outlook or your preferred address book
- Supports hot key dialling over a number of Windows based applications. You simply highlight the number on the PC screen, from a CRM software package, your Internet browser or an email for example, and click a hot key (for example, F9) on your key board in order to make a phone call.
- Can be integrated with CRM software/Outlook to trigger popup information of the caller upon receipt of a call.
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