VoiceSmart IP PBX offers a user friendly web interface to manage centrally key call routing and management functions.
Configuration Panel:
- Web-based configuration panel
- Accessible remotely from any standard browser
- Independent login for administrators and users
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User List:
- Overview of all users
- User status
- IP address of each user
- Add/Edit/Delete any users
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User Profile:
- New users added easily with user names, passwords and extension
- Apply pre-defined user profile
- Apply advanced settings such as user capabilities, privileges and denied dialling numbers
- Integration with Outlook
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Group Overview
- View groups/hunt groups
- Add, Edit and Delete groups/hunt groups easily
- Set rules for how calls should be routed with the group
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Group Details:
- Create group of users
- Add members to a group
- Allocate extension number to a group
- Enable group voice box
- Record group welcome message
- Set priority to each group
- Options to reject calls, forward to an extension, play group message, or join queue in different scenarios such as “When group is busy, while the group rings, or maximum number of incoming calls is reached", etc.
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WAN Connections:
- Integrate multiple VoiceSmart IP PBX at multiple sites easily via WAN connections
- Calls can be routed from one site to the other based on pre-set routing rules.
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IVR:
- Multi-level independent IVR
- Working hour, after hour, holiday IVR available
- You can activate each IVR for specific hours of a day
- Edit, view and delete existing IVR
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Multiple Carriers/Least Cost Routing
- Enable/disable carriers
- Edit details of each carrier
- Add/edit/delete prefix
- Set additional options for carriers
- Set time-based or cost based rules for outbound call routing
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Phone book:
- Shared contact list and phone book
- Search contacts by names, surnames, or phone numbers
- Edit/view/delete existing contacts
- Add a new contact
- Integration with VoiceSmart software phone/client software
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Fax:
- In-built fax application
- Receive fax from any local/remote PC
- Fax can be printed from any network printer
- Fax can be forwarded to email
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Integration and SMS Text:
- Able to be integrate with a third party software applications
- Send key call information to designated location of your third party software application for integration purposes
- Send SMS text message
- Send voicemail notice via SMS text message
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Call Report:
- Details on call records including callers, destinations, time, duration and outcome
- Reports can be sorted based on outcome
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Call Logs:
- Detailed call log files downloadable for troubleshooting
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