VoiceSmart Business Phone System also offers powerful softphones which can be installed in your existing Windows PC and access through VoiceSmart USB Phones or a range of certified headsets. The softphones provide an array of powerful and convenient features which cannot usually be achieved in traditional phones.
Core Call Features: the soft client includes transfer, forwarding, Do Not Disturb, Hold, Conference Calls, and Speaker Phone, etc
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Grouping and Line Status: Users can create different groups to organise phone extensions. Users can also conveniently view the status of each PSTN or VoIP lines.
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Easy recording and playback: the system offers free voice mail boxes, allowing easy recording of individual/system greetings and enables easy playback of voice
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Remote Login: the system allows remote workers or branch office staff to be connected to the main office telephone system as if they were at the same location. The system allows free calls between branches via the Internet telephony.
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Contact List/Address Book: Contact lists can be imported to the system. In softphone users can make calls directly from the contact list.
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Detailed Call Logs: the system provides detailed call reports for all incoming and outgoing calls.
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Presence Status and Instant Messaging: Users can view live status of each extension. Users can also send instant messages in case the other party is busy.
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SMS Messaging: Users can send SMS text message to mobile numbers.
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Message History: the software Client provides detailed records of message history for easy tracking.
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Task Management: the softphone also comes with a task management feature, allowing users to manage their daily tasks conveniently.
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